Zheng is a professor of operations management and an associate dean at CKGSB. He is also a professor of operations and information management at the Wharton School at the University of Pennsylvania, where he has taught at the undergraduate, MBA and Ph.D. levels.

He is frequently invited to speak at major international academic and industrial conferences.

Zheng is an associate editor at Operations Research and Management Science. He has also served on the editorial board of Manufacturing and Service Operations Management.

He has provided consulting service to multinational companies such as IBM, Teradyne, Voice of Europe, Corporate Decisions, and Vanguard Group. 

1. "Decentralized Serial Supply Chains Subject to Order Delays and Information Distotion: Exploiting Real Time Sales Data", with N. Watson, Manufacturing and Service Operations Management, Vol. 7, 152-168, 2005.
2. "Setting Customer Expectation in Service Delivery: An Integrated Marketing-Operations Perspective", with T. Ho, Management Science, Vol 50, 479-488, 2004. 
3. "Near Optimal Pricing and Replenishment Strategies for a Retail/Distribution System", with F. Chen and A. Federgruen, Operations Research, Vol. 49, 839-853, 2001.
4. "Coordination Mechanisms for Decentralized Distribution Systems", with F. Chen and A. Federgruen, Management Science, Vol. 47, 693-708, 2001.
5. "Ending Inventory Valuation in Multi-Period Production Scheduling", with M. Fisher and K. Ramdas, Management Science, Vol. 47, 679-692, 2001.
6. "A Two-Echelon Repairable Inventory System with Stocking-Center-Dependent Depot Replenishment Lead Times", with Y. Wang and M. Cohen, Management Science, Vol. 46, 1441-1453, 2000.
7. "Optimal Dynamic Pricing for Perishable Assets withGeneral Non-homogeneous Demand", with W. Zhao, Management Science, Vol. 46, 375-388, 2000.
8. "Near-Optimal Echelon-Stock (r,nQ) Policies in Multi-Stage Serial Systems", with F. Chen, Operations Research, Vol. 46, 592-602, 1998.
9. "One Warehouse Multi-Retailer Systems with Centralized Information", with F. Chen, Operations Research, Vol. 45, 275-287, 1997.
10. "Encient Algorithms for Finding Optimal Power-of-Two Policies for Production/Distribution Systems with General Joint Setup Costs", with A. Federgruen, Operations Research, Vol. 43, 458-470, 1995.
11. "Lower Bounds for Multi-Echelon Stochastic Inventory Systems", with F. Chen, Management Science, Vol.40, 1426-1443, 1994.
12. "Evaluating Echelon Stock (R; nQ) Policies in Serial Production/Inventory Systems with Stochastic Demand", with F. Chen, Management Science, Vol. 40, 1262-1275, 1994.
13. "Optimal Control Policy for Stochastic Inventory Systems with Markovian Discount Opportunities", Operations Research, Vol. 42, 721-738. 4, 1994.
14. "Optimal Power-of-Two Replenishment Strategies in Capacitated General Production/Distribution Networks", with A. Federgruen, Management Science, Vol. 39, 710-727, 1993.
15. "An Encient Algorithm for Computing Optimal(r,Q) Policies in Continuous-Review Stochastic Inventory Systems", with A. Federgruen, Operations Research, Vol. 40, 808-812,  1992.
16. "Simple Power-of-two Policies are Close to Optimal in a General Class of Production/Distribution Networks with General Joint Setup Costs", with A. Federgruen and M. Queyranne, Mathematics of Operations Research, Vol. 17, 951-963, 1992.
17. "The Joint Replenishment Problem with General Joint Cost Structure", with A. Federgruen, Operations Research, Vol. 40, 384-403, 1992.
18. "On Properties of Stochastic Inventory Systems", Management Science, Vol. 38, 87-103, 1992. 
19. "Finding Optimal (s,S) Policies is About as Simple as Evaluating a Single Policy", with A. Federgruen, Operations Research, Vol. 39, 654-665, 1991.
20. "A Queueing Model to Analyze the Value of Centralized Inventory Information", with P. Zipkin, Operations Research, Vol. 38, 296-307, 1990.